We are committed to making shopping fuss-free and enjoyable for you. Kindly read through the following terms prior to making your purchase. Through procuring our merchandises and services would mean that you have acknowledged the following terms, have understood them, and have agreed to abide and adhere to them.
- DIDD.co is not able to amend orders once they have been processed for delivery, kindly ensure that the correct size, colour and address have been inputted prior to making payment.
- All orders are processed within 1 to 2 working days upon verification of payment. Delivery is carried out during working hours, Monday through Friday, excluding weekends and local public holidays (Singapore).
- DIDD.co strongly recommends registered postage for local orders. DIDD.co will not be held liable for any lost parcels / damaged mailed out items should customer/ visitor opt for normal/ regular postage.
- All exchanges have to be done within 14 days after delivery of parcel.
- There are strictly no returns. An exchange will be done if the item(s) sent to you is incorrect or defected*. DIDD.co will reimburse normal postage for defected / wrong item(s) sent to customer. There is strictly no cash refund unless the exact same piece is Out of Stock.
*There may be a 0.5”-1.5” difference in our given measurements. In such cases, the variance may not be considered as a defect
All exchanges/ returns will be processed and dealt with by the Exchange/Defects Department and they will only be handled by way of mailing. DIDD.co reserves the right to reject any request to mail these items alongside with a new order.
- Colors of products may differ due to color calibration of individual's computer and it might appear darker/lightrer in reality due to strong studio lighting used.
- A difference of 0.5”-1.5” between the item(s) received from what which was provided for in our given measurements may not be considered as a defect.
- DIDD.co will not be liable should you purchase our merchandize from a third party merchant and will not accede to any request of exchanges/ returns if the article was not purchased from us directly through the site.
- You are advised to hand wash all DIDD.co apparels without soaking for the first few washes.
- Low to Medium heat ironing is encouraged for all products except those that contain silk, satin and chiffon. We would encourage steaming or ironing them using indirect heat (by placing a fabric/cloth between the item and iron).
Usage of Site:
- DIDD.co may feature pictures, articles, information, digital images, text, data, games, surveys, contests, promotions, advertising, logos, trademarks and other forms of content* we deem will be of interest to our customers or visitors. This Content can be viewed, transferred, shared and stored by our customers and guest. However, the ownership of this Content belongs to DIDD.co and by downloading or storing of this Content does not render the customer or visitor the rights nor ownership to it.
*Collectively, content composite one or more of the following - text, data, music, sound, graphics, images, pictures, photographs, videos, software or other forms later created or not known at this time.
- Content extracted from DIDD.co and published or shared on any platforms must be credited. DIDD.co reserves the rights to pursue legal actions against unauthorized usage of this Content.
DIDD.co Reserves the right to make amendments to any of the above Terms & Conditions